WELCOME TO CARDS
What is CARDS?
CARDS, which stands for Claims and Regulatory Data System, is the custom-built system for use by Workers’ Compensation Section (WCS) staff as well as our stakeholders, Insurers and TPAs.
Why Should an Insurer or TPA use CARDS?
It’s mandatory! Certain required reporting, such as the Insurer and TPA Information Forms, can only be submitted via the CARDS web portal. Failure to submit the reports may result in administrative fines.
Who Can Use CARDS?
Each insurer and TPA is required to have two “Account Administrators” who are responsible for adding users and granting permissions within the system. Account Administrators are approved and set up by WCS staff. Only registered users added by Account Administrators can access CARDS. Registered users must be granted permissions by Account Administrators to access specific information.
How Do I Access CARDS?
CARDS is found at https://cards.nv.gov. Anyone can register as a user and login but will not have access to the portal functions unless they are added by an Insurer or TPA Account Administrator. Users that are affiliated with more than one Insurer only need to register once to access all affiliated entities, provided they have been granted such permission by the Account Administrator(s).
What Can an Insurer or TPA Do in CARDS?
Keep Contact Info Current:
Log in and update key staff, addresses, phone and fax numbers. The Insurer Information Form and TPA Information Form are web forms and after the first submission, all submitted information is saved. Just log in and update. Updates must be approved by WCS staff, and will be visible to the user after processing is complete. Keeping contacts current ensures the correct people receive data call notices and other important WCS notifications and correspondence. Insurers “link” their contracted TPAs including contract start and end dates, using the Insurer Information Form. Once TPAs are linked and the Information Form is processed by WCS, Insurers can even give them permissions to submit D-38’s on their behalf. “Linking” your TPAs is important for private carriers as this information is used by our coverage verification service (CVS) on our public website. When employer coverage is found through CVS, and the insurance company information is displayed, the “Click here for claim process information” link is connected to CARDS to display the linked TPAs and/or claims office information.
Submit D-38s (Claims Indexing):
This is a very popular feature in CARDS. All claims are required to be reported to Workers’ Compensation Section pursuant to NRS 616B.018. CARDS offers an easy-to-use web form to comply with this requirement. (A flat file format is also an option.) Once a claim is submitted and WCS staff process it, required updates are as easy as retrieving the claim in the system and entering new/updated information.
Run Reports:
Industry reports are available such as claim denial, average cost per claim, etc. Keep in mind the reports use the data that is submitted via the D-38 by the stakeholders!