CLAIMS AND REGULATORY DATA SYSTEM
**Check back often for the latest information and
CARDS IS LIVE!!
External Administrators are now able to register in the portal. Go to https://cards.nv.gov and click on the "Register Today" button.
You will receive an email to activate your account. After you have activated your account, send an email to email@example.com with the following information:
* Insurer or TPA Name(s)
* Nevada Certificate of Authority or License Number(s)
* Your Name and Email Address
Once you have been added as an External Administrator, you will receive a confirmation email. You can then begin using the system and adding individual users and granting permissions. (Individual users will follow the same registration process once they've been added by the External Administrator.)
Please refer to the External System User Manual for additional information or email firstname.lastname@example.org with your questions.
****DATES TO REMEMBER****
March 24, 2017
Last day to submit old paper claims forms or old flat file
March 27, 2017
**NEW** paper Claims Indexing Form (D-38) will be
available to insurers and TPAs for use and will be accepted by WCS. There is no grace period for submitting
April 3-7, 2017
Insurers and TPAs to provide information for External
Administrators of NEW Website.
April 11, 2017
CARDS system launches.
External Administrators may begin completing the Insurer/TPA
Information Form and linking TPAs.
They may also begin adding External Users and granting user
permissions including global TPA permissions.
External users can begin registering and using the system based on
granted permissions. For Insurers/TPAs
who choose to wait for the CARDS web portal, there is a grace period until
April 30, 2017 to index all claims that were not indexed prior to March 24,
April 30, 2017
Grace period ends for Insurers/TPAs who chose to index
claims using CARDS web portal.
September 1, 2017
Flat File must be developed and ready for testing by
WCS. Once testing is complete, the
stakeholder will receive a login to the FTP site and can begin indexing
claims. For Insurers/TPAs who choose
to develop the Flat File, there is a grace period until October 30, 2017 to
index all claims that were not indexed prior to March 24, 2017.
October 1, 2017
Insurers/TPAs using the Flat File method must begin
indexing claims that were not indexed prior to March 24, 2017.
Grace period ends for Insurers/TPAs who chose to
index claims using the Flat File.
Options for Claims Indexing
FLAT FILE – Insurers/TPAs who choose to use the Flat File to
index claims will be given a grace period until October 30, 2017 to index any
claims that were not indexed prior to March 24, 2017. The Flat File must be ready for testing
beginning September 1, 2017. Testing and
any corrections to the Flat File must be completed by October 1, 2017 and the
Insurer/TPA must begin indexing all claims.
PAPER FORM – The **NEW** paper Claims Indexing Forms (D-38)
will be available beginning March 27, 2017 but will be phased out within the
next 12-18 months. Insurers/TPAs who
choose to use this method can immediately begin indexing claims using the new
paper forms. There is no grace period
for submitting paper forms.
WEB PORTAL – The CARDS portal will launch April 11,
2017. Insurers/TPAs who choose to wait
until the launch date to index claims via the portal will be given a grace
period until April 30, 2017 to index any claims that were not indexed prior to
March 24, 2017.
Reporting Triggers and Deadlines
Within 30 days
Determination (Acceptance or Denial of Claim)
Within 30 days
of any of the following
Start Date, End Date or Type Change (TTD, TPD, PPD, Rehab, PTD)
- Change in
Claim Determination (Denial to Acceptance or vice versa)
- Claim Type
Change (Med Only to Lost Time/Indemnity)
to/from Catastrophic Claim status
- Finalized PPD rating
and award offer
correction to or update of the Injured Employee’s Information including
name, gender, birthdate, SSN, employer, etc
- Any correction to or update of the Claim Information
including claim number, date of injury, nature of injury, cause of injury, type
of loss, body parts involved, etc.
Flat File Format/Data Elements
Insurers and TPAs will be able to submit D-38 Claims Indexing data for individual claims via the web portal or in bulk via flat file. This also includes all of the codes being used in Nevada.
• Download the Claims Flat File Format: D-38 Claims Flat File Format
WELCOME TO CARDS
Over the past year, the WCS has undertaken modernization and
transformation of its internal and external systems. We have been working
with CapTech Consulting to retire our current legacy systems and replace them
with a new, built-from-the-ground-up system that will help the WCS achieve
increased efficiencies, higher accuracy, and faster processing times. In
addition to developing a custom case management system for WCS employees and an
enhanced claims indexing repository, the project includes a robust web
portal. The new web portal will be
accessible to all workers’ compensation insurers and TPAs and will include the
following features upon launch.
Claims and Regulatory Data System
~ Launching April 2017 ~
The WCS and CapTech Consulting will be holding various
training sessions and demos to familiarize our regulated community with the new
system prior to our planned launch in April 2017. Watch for
communications with specific dates and times. Your attendance will
expedite the transition and enhance your user experience so please plan on
- Registration and user log in
- D-38 Claims Indexing web submission (individual claims)
- Request for Prior Claims History web submission
- TPA & Insurer Information Forms web
- Comparative industry data reports
Watch this webpage for current information related to
CARDS. We will be posting information
here regarding claim reporting requirements, flat file layouts, training and
We look forward to introducing you to the new and improved
Please direct questions to the WCS CARDS Project Manager,
Stephanie Canter, at (702) 486-9091 or to CARDS@business.nv.gov.